Privacy Policy
ECD Contractors CC T/A ECD Disc Skimming
Website: www.ecdskimming.co.za
Last updated: June 2026
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1. Introduction
ECD Contractors CC, trading as ECD Disc Skimming (“we”, “us”, “our”), is committed to protecting the privacy and personal information of our customers, website visitors and anyone who interacts with our business.
This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the **Protection of Personal Information Act, 4 of 2013 (POPIA)** of the Republic of South Africa.
By using our website or engaging our services, you agree to the terms of this Privacy Policy.
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2. Who We Are
Business name: ECD Contractors CC
Trading as: ECD Disc Skimming
Registration number: (CC Registration Number)
Address: Randburg, Gauteng, South Africa
Email: info@ecdskimming.co.za
Website: www.ecdskimming.co.za
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3. What Personal Information We Collect
We only collect personal information that is necessary to provide our services to you. This may include:
– Contact details — your full name, phone number, email address and physical or delivery address
– Vehicle information — make, model, year and engine size of your vehicle (required to source the correct parts)
– Order details — parts requested, quantities and any special instructions
– Payment information — we do not store card or banking details. Payments are processed via Yoco, a third-party payment provider with their own privacy and security policies
– Communication records — messages sent via our contact form, email or WhatsApp
– Website usage data — pages visited, time spent on the site and browser type (collected via cookies — see Section 8)
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4. How We Collect Your Information
We collect your personal information in the following ways:
– When you complete and submit our **online order form** or contact form
– When you contact us directly via **phone, WhatsApp or email**
– When you visit our **website** (automatic collection via cookies and analytics tools)
– When you engage us for **in-person services** at our premises or through our mobile service
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5. Why We Use Your Information
We use your personal information for the following purposes:
– To **process and fulfil your order** for brake pads, clutch kits or other parts
– To **contact you** regarding your order, quote or service booking
– To **send invoices and payment links** via email or WhatsApp
– To **arrange delivery** of parts via Pudo / The Courier Guy
– To **provide our mobile or on-premises services** effectively
– To **respond to queries** and provide customer support
– To **improve our website** and understand how visitors use it
– To **comply with legal obligations** where required
We will not use your personal information for any purpose other than those listed above without your prior consent.
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6. Who We Share Your Information With
We do not sell, rent or trade your personal information to any third party. We may share your information only where necessary with:
– Yoco — our payment processing provider, to facilitate secure payments
– Pudo / The Courier Guy — our delivery partner, to ship orders to your delivery address
– Our staff — only those who need access to process your order or service request
– Legal authorities — if required to do so by law, court order or regulatory requirement
All third parties we work with are required to handle your personal information responsibly and in accordance with applicable law.
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7. How We Store and Protect Your Information
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, alteration or destruction. These measures include:
– Secure email and communication platforms
– Limited access to personal information — only authorised personnel may access customer data
– No storage of payment card details on our systems
While we take all reasonable precautions, no method of data transmission or storage is 100% secure. We cannot guarantee absolute security of information transmitted to us electronically.
We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. Once no longer needed, your information will be securely deleted or destroyed.
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8. Cookies
Our website may use cookies — small text files stored on your device — to improve your browsing experience and help us understand how visitors use our site.
Cookies we may use include:
– Essential cookies — necessary for the website to function correctly
– Analytics cookies — to understand website traffic and usage patterns (e.g. Google Analytics)
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
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9. Your Rights Under POPIA
As a data subject under POPIA, you have the right to:
– Access — request a copy of the personal information we hold about you
– Correction — request that we correct inaccurate or incomplete information
– Deletion — request that we delete your personal information, subject to legal requirements
– Objection — object to the processing of your personal information in certain circumstances
– Complaint — lodge a complaint with the **Information Regulator of South Africa** if you believe your rights have been violated
To exercise any of these rights, please contact us using the details in Section 2.
Information Regulator of South Africa:
Website: www.inforegulator.org.za
Email: inforeg@justice.gov.za
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10. Children’s Privacy
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with their personal information, please contact us immediately so we can remove it.
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11. Links to Third-Party Websites
Our website may contain links to third-party websites such as Yoco or Pudo. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.
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12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last updated” date at the top of this page.
We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
*This Privacy Policy was prepared in compliance with the Protection of Personal Information Act, 4 of 2013 (POPIA) of the Republic of South Africa.*